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Who we are

A privately owned Australian ICT Managed Services Provider, founded in 1999
We’re a leading managed services provider, focused on turning your technology challenges into real results.

Technology comes with a lot of promise, but in a lot of cases, is always more complicated and difficult in the delivery.

Well, our purpose is to make technology real by bringing clarity to the cloud — leading secure multi-cloud solutions. In fact, we’ve been securing and managing most of the NSW government agencies’ clouds for the last 20 years, so our expertise, governance, and security are tested at the highest levels.

Where we’ve come from

AC3 is a privately owned Australian ICT Managed Services Provider (MSP). Founded in 1999, our purpose is to make technology real and with over 14.000 virtual machines under management, we do this for more than half of the NSW State Government agencies and over 700 commercial customers.

With over 350 full time employees and over 80 contractors, AC3 has the skills and scale to help our customers realise their business objectives. Add to that our 1200+ contingent workforce who are certified and pre-vetted, and you can trust that AC3 are nimble enough to meet the requirements of any project.

20+
YEARS IN THE ICT BUSINESS
1k+
HAPPY CUSTOMERS
350+
TECH EXPERTS AT YOUR SERVICE

Why Choose AC3?

Commitment to Service
You shouldn’t have to wait hours for a response to an IT concern. You want better. You want answers — from real people, fast. That’s why we’ve worked hard to make our responsiveness the best. When you call us, we’re there. 80% of calls are answered within 30 seconds and mission-critical incident response in as little as 15 minutes.
Skills and scale
No matter the complexity of change you’re undertaking or how you want to execute it, our flexible engagement approach means you can choose how you work with us to get the results you need. We’re Australia’s largest secure multi-cloud solutions provider and have the people you need.
Government-grade security
When you work with us, you’ll be in good company. Trusted by more than 50% of NSW government agencies – including the NSW Department of Justice and the NSW Treasury – you can sleep soundly knowing your data is secure. In fact, we are the largest MSP in the NSW Government Data Centres and actually created the private network that the NSW government uses for its most secure communications.
Technology made real
A lot of companies talk digital transformation, but few have the people and processes to execute it in a way that works with you. Because we use agile methodologies with a proven delivery framework, you can deliver business changing innovations quicker and safer. In fact, 86% of our team are in delivery roles like DevOps, infrastructure, network and software engineering.
Among Australia's best privately managed companies
AC3 has been named one of eight private Australian companies recognised for their outstanding business performance in Deloitte Australia’s 2022 Best Managed Companies awards.
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We are Climate Active certified
We are proud to say that AC3 is Climate Active certified. This certification is awarded to companies that have credibly reached a state of carbon neutrality.
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Our Certifications

AC3 is ISO 27001 and ISO 9001 certified.

Conformity with ISO 27001 means that AC3 has put in place a system to manage risks related to the security of data owned or handled by the company, and that this system respects all the best practices and principles enshrined in this International Standard.

ISO 9001 is based on a number of quality management principles including a strong customer focus, the motivation and implication of top management, the process approach and continual improvement.

AC3's Modern Slavery Statement

This is AC3's Modern Slavery Statement. It addresses the risk of modern slavery in our operations and supply chain as well as the steps we are taking to respond to the risks identified.

Read the full statement

Charities

We believe in sharing our good fortune. We won’t say much about it, except that we wholeheartedly support a few charities. Our team contributes some amazing things in support of some life changing organisations.

Want to chat?

Get your technology humming, free your team to focus on what matters most. We would love to learn more about your cloud technology journey and tell you how we can help.
Get in touch

Check out our latest articles

eBooks & Whitepapers
Unlocking the Future: Harnessing the Power of AI and Data with AC3
In today’s digital age, AI and data are revolutionising industries, driving innovation, and transforming business strategies.
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Blogs
Controlling AWS costs by automating resource availability
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Blogs
Xanadu release after party
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Three magazine
ACSC’s Essential Eight mitigation strategies
The ACSC (Australian Cyber Security Centre) has developed the Essential Eight – mitigation strategies to battle cyber threats. Previously in this series, Three explored four of these eight strategies. Here we look at the other four.
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Three magazine
How important is data sovereignty?
Disparate regulations that have emerged in response to privacy and security failings have complicated understandings of jurisdiction. AC3’s Head of Hybrid Cloud, James Mollison, says it’s vital for every organisation to understand the implications of contemporary data storage.
Read more

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